AI Agents Run Real Shops to Expose Their Hidden Failure Modes

Why Andon Labs Puts AI Agents in Charge of Real Businesses

The viral experiments are testbeds for autonomous AI

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Eliza Strickland is IEEE Spectrum's features editor. She also covers AI and biomedical engineering.

Andon Café in Stockholm employs human workers, but an AI agent named Mona manages the budget, orders supplies, and sets the menu.

Andon Labs